Hoalx LTD (“Holax Group,” “we,” “our,” or “us”) with its registered address at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ, registration number 16036148, email info@holaxgroup.com, and phone number +447482749572 is committed to protecting your privacy. This Privacy Policy explains how Holax Group collects, uses, and discloses your personal information.
This Privacy Policy applies to our website and its associated subdomains (collectively, our “Service”) alongside our application, Holax Group. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms and Conditions.
Terms and Definitions
- Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
- Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Holax LTD (71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ), which is responsible for your information under this Privacy Policy.
- Country: Where Holax Group or the owners/founders of Holax Group or Holax LTD are based, in this case, is the United Kingdom.
- Customer: This refers to the company, organisation, or person that signs up to use the Holax Group Service to manage relationships with your consumers or service users.
- Device: Any internet-connected device, such as a phone, tablet, computer, or other device, can be used to visit Holax Group and use the services.
- IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often identify the location from which a device connects to the Internet.
- Personnel: Refers to those individuals employed by Holax Group or are under contract to perform a service on behalf of one of the parties.
- Personal Data: Any information that, directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
- Service: Refers to the Service provided by Holax Group as described in the relative terms (if available) and on this platform.
- Third-Party Service: Relates to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
- Website: Holax LTD’s site can be accessed via this URL: https://holaxgroup.com.
- You: A person or entity registered with Holax Group to use the Services.
Information We Collect
We collect information when you visit our website, register, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.
- Name / Username
- Phone Numbers
- Email Addresses
- Mailing Addresses
- Billing Addresses
- Age
- Password
When Does Holax Group Use Information from Third Parties?
When you contact us, we receive some information from third parties. For example, when you submit your email address to show interest in becoming a Holax Group customer, we receive information from a third party that provides automated fraud detection services to Holax Group. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.
External Website Links
This Privacy Policy applies only to the Services. The Services may contain links to websites not operated or controlled by Holax Group. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that our Privacy Policy is no longer in effect when you use a link from the Services to another website. Your browsing and interaction on any other website, including those with a link on our platform, is subject to that website’s rules and policies. Third parties may use cookies or other methods to collect information about you.
How Do We Safeguard Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers’ database only to be accessible by those authorised with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to Holax Group or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.
How Can I Update or Correct My Information?
Your rights to request updates or corrections to the information Holax Group collects depend on your relationship with Holax Group. Personnel may update or correct their information as detailed in our internal company employment policies.
Customers have the right to request the restriction of specific uses and disclosures of personally identifiable information. You can contact us at:
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Update or correct your personally identifiable information.
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Change your preferences concerning communications and other information you receive from us.
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Cancelling your account will delete the personally identifiable information maintained about you on our systems (subject to the following paragraph).
Such updates, corrections, changes, and deletions will not affect other information we maintain or have provided to third parties following this Privacy Policy before such updates, corrections, changes, or deletions. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information.
You should be aware that it is not technologically possible to remove every record of the information you have provided us from our system. The need to back up our systems to protect information from accidental loss means that a copy of your data may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, as well as other readily searchable media, will be updated, corrected, changed, or deleted, as appropriate, as soon as possible, and reasonably and technically practicable.
Third-Party Providers
We may display, include, or make available third-party content (including data, information, applications, and other products and services) or provide links to third-party websites or services (“Third-Party Services”).
You acknowledge and agree that Holax Group shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Holax Group does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.
Third-party services and links to them are provided solely for your convenience. You access and use them entirely at your own risk and subject to such third parties’ terms and conditions.
Applicable Law
The laws of the United Kingdom govern this Privacy Policy without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy.
The laws of the United Kingdom, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your website use may also be subject to local, state, national, or international laws.
Using Holax Group or contacting us directly signifies your acceptance of this Privacy Policy. If you disagree with this Policy, you should not use our website or services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.
Your Agreement
We’ve updated our Privacy Policy to provide complete transparency into what is set when you visit our site and its use. By using our website, registering an account, or purchasing, you consent to our Privacy Policy and agree to its terms.
Children’s Privacy
We do not address anyone under the age of 18 and do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and know that your child has provided us with Personal Data, please contact us. Suppose we become aware that we have collected Personal Data from anyone under the age of 18 without verification of parental consent. In that case, we will remove that information from our servers.
Details on General Data Protection Regulation (GDPR)
We may collect and use your information if you are from the European Economic Area (EEA). In this section of our Privacy Policy, we will explain exactly how and why this data is collected and how we protect it from being replicated or used incorrectly.
Understanding GDPR
GDPR is an EU-wide privacy and data protection law regulating how companies protect EU residents’ data and enhance their control over it.
The GDPR is relevant to any globally operating company, not just EU-based businesses and EU residents. Our customers’ data is essential irrespective of location, so we have implemented GDPR controls as our baseline standard for all our operations worldwide.
Your Rights Under GDPR – Access, Portability, and Deletion of Data
We are committed to helping our customers meet the GDPR’s data subject rights requirements. Holax Group processes or stores all personal data in fully vetted, DPA-compliant vendors. We store all conversations and personal data for up to 6 years unless your account is deleted. In this case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it for longer than 60 days.
We know that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve, and remove personal data. We got you! We’ve been set up as a self-service and have always given you access to your and your customers’ data. Our customer support team is here for you to answer any questions you might have about working with the API.
Contact Information
If you have any questions about this Privacy Policy, please get in touch with Holax Group:
- Via email at info@holaxgroup.com;
- By phone at +447482749572;
- Or through the contact form provided on the website: https://holaxgroup.com.